Travel and Tour Operations Management provides learners with an in-depth understanding of how travel agencies and tour operations function within the tourism industry. The course covers the planning, marketing, coordination, and delivery of tour packages and travel services. Students learn about the structure of travel agencies, itinerary design, costing, reservations, supplier relationships, and customer service. Emphasis is also placed on sustainable tourism practices, legal and ethical issues, and the use of technology in travel operations.
Objectives:
- Understand the organization and roles of travel and tour operators in the tourism sector.
- Plan and develop tour packages, including logistics, pricing, and promotion.
- Manage travel reservations, ticketing, and supplier coordination.
- Analyze tourism markets and develop marketing strategies for travel products.
- Apply knowledge of travel regulations, insurance, and ethical responsibilities.
- Use modern booking systems and digital tools in travel management.
- Promote sustainable and responsible tourism practices through tour design.
Learning Outcomes:
- Define key terms and functions within travel and tour operations.
- Distinguish between types of tour operators and their business models.
- Design customized travel itineraries and calculate tour costs.
- Handle bookings, cancellations, and changes in travel arrangements efficiently.
- Evaluate the importance of customer service and complaint resolution in travel businesses.
- Apply legal and ethical standards in managing domestic and international tours.
- Utilize technology for efficient travel planning, documentation, and communication.
Class Activities:
- Forum
- Image Checkin
- Class Chat
- Given Individual Assignment
Assessment Methods:
- Continuous Assement Test
- Mid Term Exam
- Final Exam
Academic Year 2025-2026
Course Code: BLTH 2402
Credits: 10
Period: 4 Months
Pre-requisite: None
Level: 7
- Teacher: content creator