Tourism Planning, Policy and Development in the East African Community (EAC)
Course Overview
Tourism Planning, Policy and Development in the East African Community (EAC) is an advanced course that examines how tourism is planned, regulated, and developed within the East African regional framework. The course focuses on tourism policy formulation, regional integration, sustainable tourism development, and cross-border cooperation among EAC member states.
Students will explore how countries such as Rwanda, Kenya, Uganda, Tanzania, Burundi, and South Sudan coordinate tourism strategies, manage shared resources, and promote regional tourism competitiveness. The course also emphasizes sustainable tourism planning, stakeholder engagement, governance, and the role of public and private sectors in tourism development.
Course Objectives
By the end of this course, students should be able to:
- Understand the concepts of tourism planning, policy, and development.
- Analyze tourism policies within the East African Community (EAC).
- Examine the role of governments and institutions in tourism development.
- Evaluate regional tourism integration strategies in the EAC.
- Understand sustainable tourism planning principles.
- Assess challenges and opportunities in cross-border tourism development.
- Analyze the role of stakeholders in tourism policy implementation.
- Develop tourism planning proposals for regional development.
Learning Outcomes
Upon successful completion of this course, students will be able to:
- Explain the structure and functions of tourism policy in the EAC.
- Analyze tourism development frameworks in member countries.
- Evaluate the impact of regional integration on tourism growth.
- Apply sustainable tourism planning principles in case studies.
- Identify key stakeholders in tourism policy and development.
- Assess policy challenges affecting tourism in East Africa.
- Propose strategies for improving regional tourism collaboration.
- Prepare basic tourism development plans for EAC destinations.
Course Credits: 10
Lecturer: Egide Mudaheranwa
- Teacher: Edison ISHIMWE
Accommodation Operations II
Course Overview
Accommodation Operations II is an advanced course that builds on foundational hospitality knowledge to develop practical and managerial skills required in the operation of accommodation establishments such as hotels, lodges, guesthouses, and resorts. The course focuses on front office management, housekeeping supervision, guest services, reservation systems, room division management, quality standards, and operational efficiency.
Students will gain deeper understanding of hotel coordination systems, staff management, customer satisfaction strategies, and the use of ICT in accommodation operations. Emphasis is placed on professionalism, service excellence, and maintaining international hospitality standards.
Course Objectives
By the end of this course, students should be able to:
- Understand advanced concepts in accommodation and room division management.
- Supervise front office and housekeeping operations effectively.
- Apply reservation and property management systems (PMS).
- Manage guest services and handle customer complaints professionally.
- Ensure quality standards in accommodation establishments.
- Coordinate room allocation, occupancy, and revenue control.
- Apply communication and leadership skills in hospitality operations.
- Integrate ICT tools in hotel operational management.
Learning Outcomes
Upon successful completion of this course, students will be able to:
- Explain the structure and functions of accommodation departments.
- Manage front office operations including check-in and check-out procedures.
- Supervise housekeeping services and room maintenance standards.
- Operate basic hotel reservation and management systems.
- Handle guest inquiries, complaints, and service recovery effectively.
- Apply room revenue and occupancy management techniques.
- Demonstrate professionalism in hospitality service delivery.
- Prepare operational reports for accommodation facilities.
Course Credits: 10
Lecturer: Chef Henry
- Teacher: Edison ISHIMWE
Cultures and Tourism in Rwanda
Course Overview
Cultures and Tourism in Rwanda is an interdisciplinary course that explores the relationship between cultural heritage and tourism development in Rwanda. The course examines Rwanda’s cultural identity, traditional values, arts, heritage sites, festivals, and community practices, and how these elements contribute to sustainable tourism development.
Students will analyze how cultural resources are preserved, promoted, and marketed as tourism products while ensuring respect for authenticity and community participation. The course also emphasizes the role of cultural tourism in national identity building, economic development, and intercultural understanding.
Course Objectives
By the end of this course, students should be able to:
- Define key concepts such as culture, heritage, and cultural tourism.
- Identify major cultural and heritage resources in Rwanda.
- Explain the relationship between culture and tourism development.
- Analyze the role of cultural tourism in economic and social development.
- Evaluate strategies for preserving and promoting cultural heritage.
- Understand the role of communities in cultural tourism initiatives.
- Assess challenges affecting cultural tourism in Rwanda.
- Develop ideas for sustainable cultural tourism products.
Learning Outcomes
Upon completion of this course, students will be able to:
- Describe Rwanda’s cultural heritage and its tourism potential.
- Explain how cultural tourism contributes to national development.
- Identify key cultural tourism attractions and experiences in Rwanda.
- Analyze the impact of tourism on cultural preservation.
- Apply principles of sustainable tourism in cultural settings.
- Propose strategies for improving cultural tourism products.
- Demonstrate appreciation of Rwanda’s cultural diversity.
- Conduct basic research on cultural tourism issues.
Course Credits: 10
Lecturer: UWAYO Pacifique
- Teacher: Edison ISHIMWE